At 77sh, we believe that entertainment should always be enjoyable and within your means. Our Responsible Gaming programme gives every Filipino player the tools, information, and support needed to keep gaming a positive experience — not a source of stress or harm.
77shis committed to providing a safe, fair, and enjoyable entertainment environment for all Filipino players. We recognise that while the vast majority of our players engage with our platform purely for fun, a small number may develop patterns of play that go beyond healthy limits. Our Responsible Gaming programme is designed to give every player — regardless of their experience level — the knowledge and practical tools to stay in control at all times. We work in accordance with Philippine regulations and industry best practices to ensure that our platform never encourages excessive or harmful play. If you ever feel that your gaming habits are becoming a concern, we strongly encourage you to use the tools described on this page or to reach out to our support team directly at [email protected].
You can set daily, weekly, or monthly deposit limits in Philippine pesos (PHP) directly from your account settings. Once a limit is in place, it cannot be increased for a minimum cooling-off period, giving you a reliable financial boundary. This tool is one of the most effective ways to ensure your entertainment spending stays within a budget you are comfortable with. Contact [email protected] if you need assistance setting or adjusting your limits.
Losing track of time is one of the most common ways that gaming sessions extend beyond what a player originally intended. Our platform allows you to set session time reminders that will alert you after a chosen period of play, prompting you to take a break and reassess. Regular breaks help maintain perspective and keep gaming a leisure activity rather than a compulsion. We recommend setting a reminder for every session, no matter how short you plan to play.
If you feel you need a short break from the platform, you can activate a cool-off period ranging from 24 hours to 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This feature is ideal for players who want a brief pause without permanently closing their account. To activate a cool-off period, simply contact our support team and the restriction will be applied immediately.
For players who feel they need a longer or permanent break, self-exclusion is available for periods of six months, one year, or indefinitely. Once self-exclusion is activated, your account will be closed and you will be prevented from opening a new account during the exclusion period. We take self-exclusion requests seriously and process them as quickly as possible — typically within 24 hours of your request being received. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered account details.
Problem gambling can affect anyone, regardless of age, income, or background. It is important to be honest with yourself about your gaming habits and to recognise the early warning signs before they develop into a more serious issue. The following indicators may suggest that your relationship with gaming has moved beyond healthy entertainment. If you recognise several of these signs in yourself or someone you care about, we encourage you to seek help without delay — support is available and recovery is absolutely possible.
Spending more money than you can afford to lose, or chasing losses to try to win back what you have spent.
Feeling restless, irritable, or anxious when you are not able to play, or when you try to cut down on your gaming.
Neglecting work, family, or personal responsibilities because of time or money spent on gaming activities.
Borrowing money, selling possessions, or taking out loans in order to fund your gaming sessions.
Hiding your gaming activity from family members or close friends, or lying about how much time or money you spend.
Using gaming as a way to escape from personal problems, stress, depression, or feelings of helplessness.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. You can reach out to the following organisations for confidential support and guidance:
Our support team is available around the clock to assist Filipino players with any responsible gaming concern. You can also visit our FAQ page for quick answers, or register to access your full suite of account management and self-management tools.